Privacy Policy

Last Updated: October 20, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Purchase tickets or services
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

2. Types of Information

The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing address
• Account Information: Username, password, preferences
• Payment Information: Credit card details, billing information (processed securely through third-party providers)
• Event Information: Event attendance, ticket purchases, preferences
• Communication Data: Messages, feedback, support requests

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send you marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our website
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: